Picking up my rental car

March 26, 2020
Rental Moose mascot holding red Iphone and photographing condition of rental car. Its important to always take check-in photos of the rental car when you pick it up.

In this post, you will find all the information you need to pick up your rental car without any surprising moments at the pick-up desk. Make sure you have your voucher and get it ready on your phone, or print it out before leaving.

What do I need in order to pick up my rental car?

You (Driver) need to have a valid driving license (an International Driving Permit may be required), an ID or passport, and enough funds on your card for the rental and a security deposit. The name on the credit card must match the driver.

Protect yourself with Rentalmoose check-in and check-out

The Rentalmoose online platform gives you the option to take pictures documenting the rental car’s condition at pick-up and drop-off.

Do I need to pay anything at the rental desk?

If you have booked a car via Rentalmoose, please keep in mind that you have only paid for a booking fee to reserve your car.

When you get to the rental desk, you will have to pay the entire price of the rental.

A security deposit is required, too. The amount varies depending on your age, driving experience, car category, and many other factors. Typically, the deposit can range anywhere between 200-1400 EUR.

How do I get support from Rentalmoose?

Please go to https://rentalmoose.com and click the Rentalmoose chat on the left. Click on it to start a conversation.

Rentalmoose OÜ 2020